Cookie Policy
Last updated: 4 June 2026
1. Introduction
This Cookie Policy explains how The Lilybank Agency ("we," "our," or "us") uses cookies and similar tracking technologies on our website in compliance with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR. By using our website, you consent to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferences and actions, which can make your next visit easier and the site more useful to you.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility.
- Session management cookies
- Security cookies
- Load balancing cookies
- Cookie consent preferences
Legal basis: Legitimate interests (these cookies are necessary for website functionality)
3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics cookies
- Page view tracking
- User journey analysis
- Performance monitoring
Legal basis: Consent (you can opt-out of these cookies)
3.3 Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personal features.
- Language preferences
- Region selection
- User interface preferences
- Form data retention
Legal basis: Consent (you can opt-out of these cookies)
3.4 Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.
- Social media integration cookies
- Advertising platform cookies
- Remarketing cookies
- Conversion tracking
Legal basis: Consent (you can opt-out of these cookies)
4. Third-Party Cookies
Our website may contain content and services provided by third parties, which may set their own cookies. We have no control over third-party cookies. Common third-party services we use include:
- Google Analytics: Web analytics service for understanding website usage
- Google Fonts: Web font service for improved typography
- Social Media Platforms: Integration with Facebook, Twitter, LinkedIn, Instagram
- YouTube: Video embedding and playback
- Contact Forms: Form processing and anti-spam protection
5. Cookie Duration
5.1 Session Cookies
These cookies are temporary and are deleted when you close your browser. They help maintain your session while browsing our website.
5.2 Persistent Cookies
These cookies remain on your device for a specified period (typically 30 days to 2 years) or until you delete them. They help us recognize you as a returning visitor.
6. Managing Your Cookie Preferences
6.1 Cookie Banner
When you first visit our website, you'll see a cookie banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time.
6.2 Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific websites
- Block third-party cookies
- Clear cookies when you close your browser
- Set up notifications when cookies are set
6.3 Opting Out of Analytics
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
7. Impact of Disabling Cookies
Disabling cookies may affect your experience on our website:
- Some website features may not function properly
- You may need to re-enter information more frequently
- Personalized content and recommendations may not be available
- Some forms and interactive features may not work
Essential cookies cannot be disabled as they are necessary for the website to function.
8. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16 through cookies. If you are under 16, please do not use our website without parental consent.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy and notify you through our website banner if significant changes are made.
10. Your Rights
Under UK GDPR and PECR, you have the following rights regarding cookies:
- Right to be informed about cookie use
- Right to consent to non-essential cookies
- Right to withdraw consent at any time
- Right to access information stored in cookies
- Right to request deletion of cookie data
11. Contact Information
The Lilybank Agency
Email: info@thelilybankagency.co.uk
Phone: +44 (0) 123 456 7890
If you have questions about our use of cookies or wish to exercise your rights, please contact us using the information provided above.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.ukif you have concerns about our cookie practices.