Hospitality
The Bear Inn
Explore our website project for The Bear Inn in Llandovery, bringing dining, accommodation, local attractions and booking information together.
Read the The Bear Inn case studyWeb design
Responsive web design agency
Websites shaped around how your customers choose, book and enquire, and built to work on every screen size. Explore real projects and plan your website with The Lilybank Agency.
Start with the decision your visitor needs to make
A website for a guest house, a care provider and a technical supplier should not tell the same story. Guests need to compare places to stay. Families need clear service information. Business buyers may need specifications before they are ready to ask for a quote. Those differences shape the pages, navigation and enquiry journey.
We discuss your audience, existing website and business goals before defining the work. A straightforward service website may need clear pages and a contact form. A catalogue, booking connection or customer account area brings different requirements that should be included in the scope.
See how different businesses use their websites
These projects from our portfolio show three different ways of presenting information and helping visitors take the next step.
Care services
Qualis Live In Care
See our Qualis Live In Care website project, with clear service information and a step-by-step introduction for families exploring live-in support.
Read the Qualis Live In Care case studyBusiness technology
DNC Systems
Explore our DNC Systems website project: a business technology site connecting managed print services, product information and customer enquiries.
Read the DNC Systems case studyDefine the work before choosing the layout
1. Agree the pages and visitor journeys
List your services, the information customers need and the action each page should support. For a redesign, identify useful existing pages and URLs so their content and any required redirects can be considered.2. Prepare the content and assets
Bring your brand files, photographs, service descriptions and genuine customer feedback. Agree who will supply missing material and approve the copy. Content availability affects how the work can be scheduled.3. Scope functionality and integrations
Identify enquiry forms, booking systems, product catalogues and any connections to other tools. Confirm third-party subscriptions and access requirements. A feature should solve a specific customer or business need.4. Plan checks and handover
Include checks for navigation, forms, images and page layouts across screen sizes. Discuss domain and hosting arrangements, who will maintain the content, and what support is required after launch.
What a website project covers
Usually part of the work
- Website structure and page planning
- Responsive layouts and navigation
- Content and image placement
- Contact and enquiry journeys
- Page titles and search-friendly structure
- Accessibility considerations in design
- Browser and device checks
- Launch and handover planning
Agreed separately, if you need it
- Domain registration, hosting and third-party subscription fees
- New copywriting or photography, unless included in the proposal
- Building a bespoke booking, shop or account system rather than connecting an existing one
- Ongoing SEO or advertising campaigns (see digital marketing)
- A new logo or brand identity (see branding and graphic design)
What affects the quote?
The number and complexity of page layouts, content preparation, integrations and migration work all affect the scope. An existing booking tool linked from the site is a different task from building a new booking system. Tell us what is essential for launch and what can follow later.
Our UK website cost guide sets out typical price ranges for brochure, business and e-commerce websites. Timescales typically depend on the number of page types, how ready the content is and how quickly feedback can be given.
Discuss your requirements and budgetWorking with our team
Our agency is based in Wakefield, West Yorkshire, and works remotely with businesses across the UK. You can start with your current website, a list of problems to solve or an outline for a new business.
Frequently asked questions
Can you work with an existing website?
We can discuss a redesign or a more focused change. The first step is understanding the platform, what needs to stay and the problems you want to solve. Access to the existing site and connected services helps establish the scope.
Who supplies the text and photographs?
Agree this as part of the brief. Bring any existing material you want to reuse, including project photographs and customer-approved reviews. If new writing or imagery is required, it should be included in the proposed work.
Will the website be ready for search engines?
Page structure, descriptive titles, useful content and crawlable links belong in the website plan. Search visibility also depends on the relevance of the content and competition for the searches you want to appear in; a new design cannot guarantee rankings.
Can we add a booking system or product catalogue?
Yes, these are options to discuss when scoping the project. The approach depends on your existing tools, the information customers need and who will maintain the data. Integration work and third-party costs should be made clear before the build.
What does "responsive" actually mean?
A responsive website rearranges the same content to suit the screen it is viewed on, so navigation, text, images and forms stay usable on a phone, a tablet and a desktop. It is one website, not a separate mobile version to maintain.
What a client said
"Our mobile traffic increased by 300% after the responsive redesign. The user experience is incredible!"
Related services and guides
Services that often go with this one
- Branding & Graphic Design
Brand identity, logo design and brand guidelines that keep your business consistent across web, print and social.
- Digital Marketing
SEO, Google Ads and paid social management, measured by the enquiries and sales they bring in.
- Domain & DNS Management
Domain registration, transfers and DNS records for your website and business email, set up carefully and documented.
Costs, comparisons and examples
- How much does a website cost in the UK?
Typical price ranges for brochure, business and e-commerce websites, and what moves the price.
- Webflow vs custom web design
Cost, flexibility, performance and maintenance compared.
- Freelancer vs agency
Cost, reliability, range of skills and risk compared.
- Website case studies
Hospitality, care and business technology websites from our portfolio.
The Lilybank Agency is based in Wakefield, West Yorkshire, and works with businesses across the UK. See all our services, browse the portfolio, read our case studies or see the areas we serve.
Working with businesses across Yorkshire
We are based in Wakefield and work with businesses across Yorkshire. If your business is in Wakefield, see web design in Wakefield. See all the areas we cover, or choose a town:
Talk to us about your project
Tell us what you need and what you already have. We will get back to you within one working day to talk through scope, timings and budget.